Our Best Rate Guarantee

Book Direct for the Best Rate

At Kelley House, we want to ensure that the best available rates online can only be found at one place online: www.kelley-house.com. Our commitment to our guests includes exceptional service and a promise that when you book via our site you will receive the best rates available anywhere on the Internet.

While we maintain strict control over our rates by offering only the best rates and most specials through our website, if you do happen to find a lower rate on another website within 24 hours of making your reservation, we will honor the lower rate for the total reservation value of the day the booking was made. We will proudly adjust your reservation accordingly.

To claim the Kelley House best rate guarantee:

  • Contact our hotel within 24 hours of booking your room
  • Upon verification, we will honor the lower rate for the nights to which the lower rate applies
  • Rooms on the other website must be publicly available and bookable online at the time of verification

If you have any questions about our best rate guarantee or would like to make a claim, please contact us.